Privacy Policy

Effective Date: [Insert Date]

FineMenu ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and products.

By using FineMenu’s services or website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

Business name, restaurant name
Contact details (name, email address, phone number)
Billing and payment information
Menu content, prices, translations, and images
Communication sent via forms, email, or messaging platforms

1.2 Automatically Collected Information

IP address
Browser type and device information
Pages visited and usage behavior
Date and time of access

This data is collected through cookies, analytics tools, and standard server logs.

2. How We Use Your Information

We use collected information to:

Deliver and manage our digital menu services
Create and customize 3D menu visuals
Generate QR codes and menu access links
Communicate regarding projects, updates, and support
Process payments and invoices
Improve our website and services
Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

Contractual necessity (to deliver services you purchase)
Legitimate business interests
Legal obligations
Your consent, where required

4. Data Sharing & Third Parties

We may share limited data with trusted third parties only when necessary, such as:

Payment processors
Hosting or cloud service providers
Analytics and performance tools
Communication platforms

All third parties are required to handle data securely and in compliance with applicable privacy laws.

5. Cookies & Tracking Technologies

FineMenu uses cookies and similar technologies to:

Ensure website functionality
Analyze traffic and performance
Improve user experience

You may disable cookies through your browser settings, though some features may not function correctly.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill service obligations
Maintain business records
Comply with legal and tax requirements

When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

Requests can be made by contacting us using the details below.

9. International Data Transfers

Your information may be processed or stored in countries outside your own. We take steps to ensure adequate protection in accordance with applicable data protection laws.

10. Children’s Privacy

FineMenu services are intended for business use only and are not directed at children under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.